The Ritz-Carlton Cancun
Mexico
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Retorno del Rey, 36, Cancún, Mexico
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The Ritz-Carlton Cancun

9.3/10 based on 126 user reviews.

This luxury AAA Five Diamond Award winner hotel features 2 outdoor swimming pools, a spa and a private beach It offers modern rooms equipped with an iPod docking station, CD player and cable TV The centre of Cancun is 18 km away Kayanta Spa and Salon offers a wide range of massage therapies, body treatments and facials There is also a gym and tennis court Cabanas are available on the hotels private beach The Ritz-Carlton Cancuns elegant rooms feature a mini bar and work desk All rooms have a balcony with ocean views The private bathroom includes a bathrobe, slippers and hairdryer Dining options range from traditional Asian specialties at The Sushi Bar to Mediterranean cuisine at Fantino Indoor or outdoor dining is available and cocktails are served at the Lobby Lounge Just 20-minutes from Cancun International Airport, the Ritz-Carlton can arrange airport and area attraction transportation Aquaworld, offering boat trips, is 2 km away

Rooms

Club Double Room with Ocean View
This double room has a balcony, cable TV and iPod dock Please note the max occupancy is 3 adults or 2 adults and 2 children This room features access to complimentary food: full American breakfast, midday snack, afternoon tea, hors doeuvres, dessert, late night snacks, cocktails and non-alcoholic beverages It also includes business services and complimentary pressing, 2 garments per stay
Beds: 2:Double bed(s)
  • Minibar
  • Safety Deposit Box
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Bathrobe
  • Radio
  • Work Desk
  • Ironing Facilities
  • Seating Area
  • Bathroom Amenities
  • CD Player
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • Cable TV
  • Bath or Shower
  • Carpeted Floor
  • Interconnecting Room(s) available
  • LCD /Plasma /Flat-screen TV
  • Wake Up Service
  • Alarm Clock
  • iPod Docking Station
View Room Facilities
Club Level Oceanfront Double Room
This twindouble room has a balcony, bathrobe and seating area Please note the max occupancy is 3 adults or 2 adults and 2 children This room features access to complimentary food: full American breakfast, midday snack, afternoon tea, hors doeuvres, dessert, late night snacks, cocktails and non-alcoholic beverages It also includes business services and complimentary pressing, 2 garments per stay
Beds: 2:Double bed(s)
  • Minibar
  • Safety Deposit Box
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Bathrobe
  • Radio
  • Work Desk
  • Ironing Facilities
  • Seating Area
  • Bathroom Amenities
  • CD Player
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • Cable TV
  • Bath or Shower
  • Carpeted Floor
  • Interconnecting Room(s) available
  • LCD /Plasma /Flat-screen TV
  • Wake Up Service
  • Alarm Clock
  • iPod Docking Station
View Room Facilities
Club Ocean Front King Room
This room overlooks the oceanfront from its balcony and features large marble bathrooms with a tub and a separate rain shower, plus double sinks It includes iPod dock, on-demand videos and video games, plus a flat-screen TV Bathrobes, slippers, 400-thread count Egyptian cotton sheets, and signature toiletries are some of the amenities offered It also includes access to the Ritz Carlton Club Please note the max occupancy is 3 adults or 2 adults and 2 children This room features access to complimentary food: full American breakfast, midday snack, afternoon tea, hors doeuvres, dessert, late night snacks, cocktails and non-alcoholic beverages It also includes business services and complimentary pressing, 2 garments per stay
Beds: 1:Extra-large double bed(s) (Super-king size)
  • Minibar
  • Safety Deposit Box
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Bathrobe
  • Radio
  • Work Desk
  • Ironing Facilities
  • Seating Area
  • Bathroom Amenities
  • CD Player
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • Cable TV
  • Bath or Shower
  • Carpeted Floor
  • Interconnecting Room(s) available
  • LCD /Plasma /Flat-screen TV
  • Wake Up Service
  • Alarm Clock
  • Executive Lounge Access
  • iPod Docking Station
View Room Facilities
Club Ocean View King Room
This room overlooks the ocean from its balcony and features large marble bathrooms with a tub and a separate rain shower, plus double sinks It includes iPod dock, on-demand videos and video games, plus a flat-screen TV Bathrobes, slippers, 400-thread count Egyptian cotton sheets, and signature toiletries are some of the amenities offered It also includes access to the Ritz Carlton Club Please note the max occupancy is 3 adults or 2 adults and 2 children This room features access to complimentary food: full American breakfast, midday snack, afternoon tea, hors doeuvres, dessert, late night snacks, cocktails and non-alcoholic beverages It also includes business services and complimentary pressing, 2 garments per stay
Beds: 1:Extra-large double bed(s) (Super-king size)
  • Minibar
  • Safety Deposit Box
  • TV
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Bathrobe
  • Radio
  • Work Desk
  • Ironing Facilities
  • Seating Area
  • Bathroom Amenities
  • CD Player
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • Cable TV
  • Bath or Shower
  • Carpeted Floor
  • Interconnecting Room(s) available
  • LCD /Plasma /Flat-screen TV
  • Wake Up Service
  • Alarm Clock
  • Executive Lounge Access
  • iPod Docking Station
View Room Facilities
Ocean Front Double Room
This room overlooks the oceanfront from its balcony and features large marble bathrooms with a tub and a separate rain shower, plus double sinks It includes iPod dock, on-demand videos and video games, plus a flat-screen TV Bathrobes, slippers, 400-thread count Egyptian cotton sheets, and signature toiletries are some of the amenities offered Please note the max occupancy is 3 adults or 2 adults and 2 children
Beds: 2:Double bed(s)
  • Minibar
  • Safety Deposit Box
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Bathrobe
  • Radio
  • Work Desk
  • Ironing Facilities
  • Seating Area
  • Bathroom Amenities
  • CD Player
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • Cable TV
  • Bath or Shower
  • Carpeted Floor
  • Interconnecting Room(s) available
  • LCD /Plasma /Flat-screen TV
  • Wake Up Service
  • Alarm Clock
  • iPod Docking Station
View Room Facilities
Ocean Front King Room
This room overlooks the oceanfront from its balcony and features large marble bathrooms with a tub and a separate rain shower, plus double sinks It includes iPod dock, on-demand videos and video games, plus a flat-screen TV Bathrobes, slippers, 400-thread count Egyptian cotton sheets, and signature toiletries are some of the amenities offered Please note the max occupancy is 3 adults or 2 adults and 2 children
Beds: 1:Extra-large double bed(s) (Super-king size)
  • Minibar
  • Safety Deposit Box
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Bathrobe
  • Radio
  • Work Desk
  • Ironing Facilities
  • Seating Area
  • Bathroom Amenities
  • CD Player
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • Cable TV
  • Bath or Shower
  • Carpeted Floor
  • Interconnecting Room(s) available
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
  • iPod Docking Station
View Room Facilities
Ocean Front Suite
This suite offers spectacular ocean views from its 3 balconies and features large marble bathrooms with a tub and a separate rain shower, plus double sinks It includes iPod dock, on-demand videos and video games, plus a flat-screen TV There is also a lounging and seating area and a large foyer at the suites entrance Bathrobes, slippers, 400-thread count Egyptian cotton sheets, and signature toiletries are some of the amenities offered Please note the max occupancy is 3 adults or 2 adults and 2 children
  • Minibar
  • Safety Deposit Box
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Bathrobe
  • Radio
  • Work Desk
  • Ironing Facilities
  • Seating Area
  • Bathroom Amenities
  • CD Player
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • Cable TV
  • Bath or Shower
  • Carpeted Floor
  • Interconnecting Room(s) available
  • LCD /Plasma /Flat-screen TV
  • View (sea, garden, landmark, etc.)
  • Wake Up Service
  • Alarm Clock
  • iPod Docking Station
View Room Facilities
Ocean View Double Room
This room overlooks the ocean and beachfront from its balcony and features large marble bathrooms with a tub and a separate rain shower, plus double sinks It includes iPod dock, on-demand videos and video games, plus a flat-screen TV Bathrobes, slippers, 400-thread count Egyptian cotton sheets, and signature toiletries are some of the amenities offered Please note the max occupancy is 3 adults or 2 adults and 2 children
Beds: 2:Double bed(s)
  • Minibar
  • Safety Deposit Box
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Bathrobe
  • Radio
  • Work Desk
  • Ironing Facilities
  • Seating Area
  • Bathroom Amenities
  • CD Player
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • Cable TV
  • Bath or Shower
  • Carpeted Floor
  • Interconnecting Room(s) available
  • LCD /Plasma /Flat-screen TV
  • Wake Up Service
  • Alarm Clock
  • iPod Docking Station
View Room Facilities
Ocean View King Room
This room overlooks the ocean from its balcony and features large marble bathrooms with a tub and a separate rain shower, plus double sinks It includes iPod dock, on-demand videos and video games, plus a flat-screen TV Bathrobes, slippers, 400-thread count Egyptian cotton sheets, and signature toiletries are some of the amenities offered Please note the max occupancy is 3 adults or 2 adults and 2 children
Beds: 1:Extra-large double bed(s) (Super-king size)
  • Minibar
  • Safety Deposit Box
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Balcony
  • Bathrobe
  • Radio
  • Work Desk
  • Ironing Facilities
  • Seating Area
  • Bathroom Amenities
  • CD Player
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • Cable TV
  • Bath or Shower
  • Carpeted Floor
  • Interconnecting Room(s) available
  • LCD /Plasma /Flat-screen TV
  • Wake Up Service
  • Alarm Clock
  • iPod Docking Station
View Room Facilities
One-Bedroom King Suite with Ocean View
Rooms are 81 square metres
  • Minibar
  • Safety Deposit Box
  • Telephone
  • Air Conditioning
  • Hairdryer
  • Iron
  • Bathrobe
  • Radio
  • Bathroom Amenities
  • CD Player
  • Toilet
  • Bathroom
  • Heating
  • Slippers
  • Cable TV
  • Bath or Shower
  • Carpeted Floor
  • LCD /Plasma /Flat-screen TV
  • Wake Up Service
  • Alarm Clock
  • iPod Docking Station
View Room Facilities
Hotel Facilities

General

  • Parking
  • Restaurant
  • Bar
  • 24-Hour Front Desk
  • Terrace
  • Rooms/Facilities for Disabled Guests
  • Elevator
  • Express Check-In/Check-Out
  • Safety Deposit Box
  • Valet Parking
  • Heating
  • Shops in Hotel
  • All Public and Private spaces non-smoking
  • Airconditioning
  • Private Beach Area
  • Restaurant (à la carte)

Activities

  • Tennis Court
  • Sauna
  • Fitness Centre
  • Spa & Wellness Centre
  • Massage
  • Children's Playground
  • Hot tub
  • Outdoor Swimming Pool (all year)

Services

  • Room Service
  • Meeting/Banquet Facilities
  • Business Centre
  • Babysitting/Child Services
  • Laundry
  • Dry Cleaning
  • Barber/Beauty Shop
  • VIP Room Facilities
  • Breakfast in the Room
  • Ironing Service
  • Internet Services
  • Currency Exchange
  • Souvenirs/Gift Shop
  • Shoe Shine
  • Car Hire
  • Tour Desk
  • Fax/Photocopying
  • Ticket Service
  • Wi-Fi/Wireless LAN
  • Concierge Service
  • Private Check-in/-out
  • Shuttle Service (surcharge)
  • Special Diet Menus (on request)
  • Free Wi-Fi Internet Access Included

Pool and wellness

Transport

Hotel Policies

Reception Hours

Check-in: From 15:00
Check-out:   Until 12:00

Cancellation / Prepayment

Cancellation and prepayment policies can vary depending on the selected room type.: Please select check-in check-out dates to view the policy.

Accept Credit Cards

  • American Express
  • Visa
  • Euro/Mastercard
  • Diners Club

Important Information

Upon check-in photo identification and credit card is required All special requests are subject to availability upon check-in Special requests cannot be guaranteed and may incur additional charges